Liputan6.com, Jakarta - Social media giant Instagram faced widespread service disruptions on Thursday, February 5, 2026.
The incident sparked complaints from thousands of users worldwide, including the United States, Canada, and the United Kingdom.
Advertisement
The disruption began on Wednesday evening local time in the US with reports of problems flooded the outage tracking site Downdetector.com.
Instagram's parent company, Meta, has not yet issued an official statement regarding the exact cause or estimated time for full service recovery.
However, initial indications suggest the disruption may have been caused by an internal technical issue.
The impact of the disruption was significant, with many users unable to access basic Instagram features.
Global Outage Impact
This Instagram outage was widely reported in various countries, indicating the global scope of the problem.
Downdetector.com recorded more than 10,000 reported incidents in the United States, demonstrating the widespread impact in that region.
This figure was followed by Canada with more than 24,000 user reports, and the United Kingdom with more than 56,000 complaints, making it one of the largest outages in recent memory.
Instagram users reported various issues disrupting their activities on the platform.
Various Complaint from Users
The main complaint included the inability to load the Instagram feed, which prevented users from seeing the latest posts from friends or accounts they follow.
Furthermore, many experienced difficulties when trying to log in to their accounts, even when the login information they entered was correct and valid.
Common error messages such as "Sorry, something went wrong. We're working to fix it as quickly as possible" frequently appeared on users' screens, adding to the frustration.
The majority of reports, approximately 86%, related to access issues via the Instagram website, while 9% reported issues with the mobile app, and another 4% focused on login issues.
Some users even found themselves suddenly logged out of their accounts and unable to log back in, exacerbating the situation.
Meta's Official Response
As of this writing, Meta, Instagram's parent company, has not issued an official statement explaining the exact cause of the service disruption.
Some common causes could include technical issues with the servers hosting Instagram data, extreme user traffic spikes or traffic overloads exceeding system capacity, software bugs, or even unplanned maintenance.
However, the sharp decline in the number of complaints after its peak indicates that Instagram is on the road to recovery, with services gradually returning in various parts of the world.
As the article is written, Instagram service has been restored.