ChatGPT Down Globally: Users Complain of Mass Outages, Here's Why

Liputan6.com, Jakarta The popular artificial intelligence service, ChatGPT, has once again experienced global outages, also known as "ChatGPT downs," throughout July 2025. These incidents sparked widespread complaints from millions of users worldwide, who rely on the platform for various purposes. These disruptions not only affected accessibility but also the core functionality of the AI chatbots.

A significant outage occurred on Wednesday, July 16, 2025, affecting thousands of users in the United States and a substantial percentage of global users, according to DownDetector. Earlier, on Tuesday, July 8, 2025, the service was also disrupted for nearly an hour. This series of outages adds to a long list of stability issues ChatGPT has experienced since the beginning of the year, including major outages in June and February 2025.

OpenAI, the developer of ChatGPT, has acknowledged the issues and stated that it is working to restore service. While the exact cause has not been officially disclosed, speculation points to a possible server overload or software bug. The rapid increase in demand for generative AI tools is believed to be one of the primary factors contributing to the "ChatGPT down" incident.

The global "ChatGPT down" outage had a significant impact on a wide range of users. Students, developers, and even writers who rely heavily on the platform for study, work, and content creation felt the impact. Inability to access chat history, extremely slow loading times, and error messages like "unusual activity detected" were common complaints.

During the July 16, 2025, outage, DownDetector recorded over 3,400 problem reports in the United States alone, with 82% of global users reporting outages. This figure demonstrates the massive and widespread scale of the problem. In addition to ChatGPT, other OpenAI services, such as Sora and API, were also affected, indicating a broader infrastructure issue.

User complaints flooded social media, particularly on Platform X (formerly Twitter). Many tweeted "ChatGPT is down" or "ChatGPT is down worldwide" to confirm that they were not alone in facing the issue. This phenomenon demonstrates how users sought confirmation and shared their experiences regarding the ChatGPT service outage.

Although OpenAI has not released an official statement regarding the exact cause of this series of "chatgpt down" incidents, several speculations have spread. The most likely culprits are extreme server overload or a complex software bug. The unprecedented increase in demand for generative AI tools, such as ChatGPT, is believed to be a major factor straining OpenAI's infrastructure.

OpenAI has transparently acknowledged the outage on its official status page. The company stated that it is conducting a thorough investigation and is working diligently to restore service as quickly as possible. This swift response demonstrates OpenAI's commitment to addressing stability issues that arise with its rapid user growth.

It is important for users to understand that while ChatGPT is a highly sophisticated tool, the platform is still prone to technical issues. Service reliability is a major challenge for OpenAI as its popularity and global usage continue to grow. The company continues to invest in its infrastructure to ensure long-term stability.